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How much success is available for you with your own online classified advertising business?

The best way to start is probably to review one of the most successful online classified advertising websites today at craigslist.org. Started by Craig Newmark in 1995 for the San Francisco Bay area, they feature free advertising in all categories except in some towns they charge a $75 fee for employers to place help wanted advertisements.

Craigslist.org is currently the 9th most visited website in the United States, according to alexa.com. Ebay.com recently purchased 25% of the stock for a rumored 100 million dollars, and business reports say when Craigslist.org opens in a new town the newspapers lose 20% of their paid classified advertising business.

Craigslist.org is currently operating in 200 cities with a total staff of 24 people.

So why is Craiglist.org so successful? Lets examine and see if we can figure it out.

1. Is Craigslist.org success based on the fact they have free classified advertising?

Consider: This does contribute to their success, but by itself it is not enough. If you do a search for "free classifieds" on the internet there are 2.7 million search results. There are tens of thousands of different websites offering free classifieds, yet a very small percentage of them are considered successful.

Answer: So on this one we will say yes, it is part of what contributes to craigslist.org's success, but by itself is not enough.


2. Is Craigslist.org success based on their use of the community to help monitor the classifieds?

Consider: Craigslist.org spends a lot of time monitoring their classifieds to try to keep the quality up, which is pretty amazing considering they are free, but they also use the community that uses the classifieds to help them monitor abusive ads or ads that violate their Terms of Service, (TOS). I am sure this makes people feel the classified system is "theirs" and that they have control, or at least some control. When people contribute to help the quality of a service they are more likely to use it and recommend it to others.

Answer: Yes, this does add to their success, and I would say it is much more a reason for their success than the ads being free, but again by itself is not enough for their success totally.


3. Is Craigslist.org success based on its simplicity?

Consider: Craigslist.org is very simple to use. Their program does not put you thru a lot of unnecessary steps in order to get an account to post classifieds, albeit they do require you to respond to an email to activate your account, and only allow you to have one account per person. This is very reasonable. In addition, the site is fairly easy to navigate and find what you are looking for with fast search functions.

Answer: Yes, this is a very important part of Craigslist.org. People like the easy user functions, search functions, and quick links. As the previous answers, it is an important part, but not the entire part of their success.


4. Is Craigslist.org success based on the user's ability to read classifieds from local towns instead of the entire world?

Consider: The majority of the classified websites take ads for any area of the world. If you are looking for something that you want to buy from a LOCAL person, normally you do not look on the internet, you go to your local newspaper. The reason for this is that it is hard to find any place on the internet that lists just your towns classifieds.

Answer: Yes, this is a biggee. A lot of people use Craigslist.org because they are looking for local things to purchase, or want to sell to local people. I would say this is probably one of the top 3 reasons people use Craigslist.org


5. Is Craigslist.org success based on the information local residents can find out about their local community, activities, trends, opinions, etc?

Consider: People like to know what their neighbors are thinking. Many are interested in opinions of people around the world, but in most people's mind that is just politics. When you find out what your neighbor next door, or in your town is thinking, it is good old gossip.

Answer: Yes this is a very very important part of the success of craigslist.org.


6. Is Craigslist.org success based on word of mouth?

Consider: People like using Craigslist.org and they talk about it. Everywhere, almost anytime. I am sure you have heard about Craigslist.org from a friend at some point.

Answer: Yes, this is a very big part of Craigslist.org's success.


7. Is Craigslist.org success based on the lack of banner advertising on the classifieds?

Consider: People tire of having pop-ups and banner ads flashing in their face when they just want to read content. I am sure you feel the same way. Classifieds in newspapers are mostly just text and that is what people like in their classifieds.

Answer: This is an important part, but probably not one of the top reasons. However, I do believe if Craigslist.org had popup ads and flashing and banner ads all over the place they would not be successful.


8. Is Craigslist.org success based on their process of changing the classifieds according to feedback from their users?

Consider: Most people will use something that is shaped to the way they want it to be shaped, especially if they feel they had some influence on the changes. This makes it their personal project.

Answer: Yes, this is very important. Craigslist.org makes the classifieds to be what their users want it to be, and this keeps the users coming back.


9. Is Craigslist.org success based on their belief in just wanting to help people?

Consider: When people are getting help they want, they are going to want to use the service even more and then tell other people about it. Craigslist.org says they just want to help people sell their products or services.

Answer: Since Craigslist.org seems sincere in wanting to provide a good service people do respond, and this is indeed an important part of their success.


10. Is Craigslist.org success based on results people get from placing their advertisements?

Consider: If you place an advertisment and the result you hope for happens, and happens quickly, that is positive reinforcement that is going to expand the use of the service. If you want to sell a bicycle or find a job and you get results, you get it fast, and you got it free, its going to cause enough good will for you to tell others about it and to give you great incentive to do it all over again.

Answer: Absolutely, if not the #1 reason, it is definetly in the top 3 reasons.


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Sales is a numbers game! Pick Your Numbers!

Please note that some of our portal directors with experience in sales get 25% of the business owners they give a presentation to purchase a premium listing. If you are new to sales the industry standard is normally 10%. This in no way guarantees you will have these percentages, but some of our directors report 25% closing ratio once a business owner has been given a full presentation.

Experienced Salespeople's Chart

# of Free Business Listings Created This Week# of Businesses Visited in Person# of Presentations to Owners$ of Average Sale% of owners that purchaseYour Income This Week
10050 20 $600 25% $3,000
200100 40 $600 25% $6,000
300150 60 $600 25% $9,000
600300 120 $600 25% $18,000
10050 20 $1,200 25% $6,000
200100 40 $1,200 25% $12,000
300150 60 $1,200 25% $18,000
600300 120 $1,200 25% $36,000


New Salespeople's Chart

# of Free Business Listings Created This Week# of Businesses Visited in Person# of Presentations to Owners$ of Average Sale% of owners that purchaseYour Income This Week
10050 20 $600 10% $1,200
200100 40 $600 10% $2,400
300150 60 $600 10% $3,600
600300 120 $600 10% $7,200
10050 20 $1,200 10% $2,400
200100 40 $1,200 10% $4,800
300150 60 $1,200 10% $7,200
600300 120 $1,200 10% $14,400



Rights for City Portal Director in regards to territory. Portal Director agrees that there is no protected territory for Portal Director. Portal Director may sell advertising for Portal Director's assigned portal to any person, business, or area in the world. Portal Director understands that no other entity can sell premium listings for Portal Director's assigned portal without the permission of Portal Director. Portal Director understands that other Portal Directors may sell advertising to any person or business in the town with the same name as Portal Directors portal. Only one portal will be built per town. Portal director has control of assigned portal.



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